Online Services

Online Services

Free Shipping on All Orders $75+!

Free Shipping on All Orders $75+!

This offer applies to standard shipping only. Purchases are shipped from our warehouse in New Jersey, USA and are scheduled to arrive within 5 - 8 business days from receipt of your order. For an additional charge per address, we can expedite delivery by XpressPost to most destinations in 3 - 5 business days. Expedited shipping is not available on orders that include HAZMAT products.

Shipping Rates & Options

Shipping Rates & Options
METHOD COST ORDER ARRIVAL
Standard $9.99* Canada Post: 5 - 8 business days**
XpressPost $15.99* Canada Post: 3 - 5 business days** (No HAZMATs)
Priority $21.99* Canada Post: 2 - 3 business days** (No HAZMATs)

*Prices before taxes
**The above mentioned delivery periods are approximations and do not guarantee delivery if there are challenging weather conditions. Services in parts of the country such as Yukon, Nunavut, and North West Terroritories may unfortunately not have guaranteed delivery on the dates above (if you are in any doubt or you have a special request please call1-877-212-0238 where our Customer Service team will be able to advise and may be able to offer alternative solutions). Once parcels have been picked-up by Canada Post, L'Occitane is not responsible for tracking the orders and is not responsible for damaged, lost or stolen.
Want to share a beautiful gift?

Want to share a beautiful gift?

At checkout, choose to have your order:

  • Wrapped in an assembled gift box
  • Including the gift box flat for you to wrap at home

We will include the correct packaging based on the number and size of products ordered.

And don't forget the gift card message!

Once you have chosen the gift option, you can enter a personalized message to be included with the package.

Free Samples

Discover Your Next Beauty Favorite

With every order, you can add 3 FREE samples of our best selling and new products to your bag for you to try when your delivery arrives at your door. Simply pick your samples at checkout and they will be added to your order.
Free Samples

Store Locator

FIND YOUR NEAREST L'OCCITANE STORE.

If you need beauty advice or would like to try our products, we would be very happy to welcome you in our store. Our beauty advisors are here to help.
Save Time With Express Payment

Save Time With Express Payment

Shopping for your L'OCCITANE favorites has never been faster! Simply select to pay with Apple Pay or PayPal from the product page or your bag, depending on the device you're browsing from. You will be taken directly to the selected payment page, where your information is conveniently saved.

Contact our Customer Service

  • HAVE A QUESTION?

    HAVE A QUESTION?

    Our expert and friendly Customer Service is here to support you for any order or technical question and guide you to find the perfect gift, your ideal skincare or personal fragrance.