From Home With Love
As we navigate through these unprecedented times, it is more important than ever to stay connected. Our goal is to communicate the most recent updates to you so that you are never left in the dark.
“Our commitment to you remains the same. Trust that we are just as devoted as ever to our community.”
– Yann Tanini, Regional Managing Director (North America)
Our E-Boutique is Open 24/7
You can always escape to Provence by visiting us online.
Due to exceptionally high demand, you may experience a delay in shipment. We appreciate your patience during this time as we are doing all that we can to ensure that your delivery gets to you as quickly as possible.
Our products have become a part of your life, and we are dedicated to ensuring they find a safe, contactless way into your home. That is why we have implemented additional hygiene and safety measures in our Distribution Center to avoid any source of contamination.
We’re Here for You!
Our Customer Care Team is working around the clock to answer any questions you may have.
You can also join our HowTank Community—a group of our most dedicated and enthusiastic customers. Pick up useful tips and tricks, share your experiences with other L’OCCI fans, and get the inside scoop on new product launches. Let’s chat!
Close To Home
L’OCCITANE has donated 186,400 hygiene products to Clean the World® Foundation in an effort to fight the spread of COVID-19 in the United States. Clean the World® Foundation is a leader in global health, dedicated to water, sanitation, hygiene, and global sustainability.
This donation includes 74,000 bottles of shampoo, 40,000 bottles of conditioner, 12,000 bottles of shower gel, 33,000 bottles of body lotion, and 27,400 bars of soap.
"We are tremendously grateful for L’OCCITANE’s support and are excited to increase our response for those people who are increasingly at risk as the number of COVID-19 cases continues to climb.” - Sam Stephens, Executive Director of Clean the World® Foundation
Support of Healthcare Workers Around the Globe
The L’OCCITANE Group has shown its support of healthcare workers worldwide by:
-Reassigning certain production facilities to manufacture 70,000 liters of hand sanitizers, donating them to health authorities and healthcare workers in France.
-Donating 25,000 units of soap and hand cream to staff of the Assistance Publique – Hôpitaux de Paris.
-Donating more than 20,000 units of moisturizing lotion and hand creams to hospital workers in Wuhan and Shanghai, China.
-Donating 20,000 units of hand balms and milk soaps to the Korean national medical association.